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CWBillow
Contributor II
Message 1 of 5
‎06-27-2019 12:37 PM

Cannot download SafeConnect

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I have been trying to get the trial of SafeConnect to add to my Total Protection, but I cannot get the download started fro the web site https://safeconnect.mcafee.com/#!/windows.

Is there another site or a problem in the process of being addressed?

 

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1 Solution

Accepted Solutions
sivasubramanian
Moderator
Moderator
Message 4 of 5
‎07-07-2019 01:09 AM

Re: Cannot download SafeConnect

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@gandrew 

Please let us know whether you are getting any error when you download Safe Connect. If you are getting any errors, share the screenshot. Also, let us know the version of OS installed on your computer and is your computer up to date?.

Regards
Siva

. 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

View solution in original post

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4 Replies
sivasubramanian
Moderator
Moderator
Message 2 of 5
‎06-28-2019 12:01 AM

Re: Cannot download SafeConnect

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@CWBillow 

Please try once again. We are able to download Safe Connect with the posted link. If it doesn't work, retry downloading using alternate browser.

Regards
Siva

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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gandrew
Contributor
Message 3 of 5
‎07-06-2019 08:41 AM

Re: Cannot download SafeConnect

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its not only that. I am having the same problem in downloading it mcdvoice 

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sivasubramanian
Moderator
Moderator
Message 4 of 5
‎07-07-2019 01:09 AM

Re: Cannot download SafeConnect

Jump to solution

@gandrew 

Please let us know whether you are getting any error when you download Safe Connect. If you are getting any errors, share the screenshot. Also, let us know the version of OS installed on your computer and is your computer up to date?.

Regards
Siva

. 

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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Peacekeeper
MVP
MVP
Message 5 of 5
‎07-07-2019 01:33 AM

Re: Cannot download SafeConnect

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Mate I tried this and the windows version will not download just sits there.

@CWBillow 

@gandrew 

Is this what you are seeing. the two mobile app downloads appear to work just the windows version tanks.

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