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Nik7
Contributor
Message 1 of 4

Cancellation of subscription

Hello,

I would like to cancel my next annual subscription beginning in May as the price this year is too high for me. I have raised a service request #2764101220 but the phone number I was referred to is US-based and calling from Europe is highly unpractical. Could you please suggest an alternative way of contacting customer support?

Many thanks,

Nikola Todorov

3 Replies
muthu_ganesh
McAfee Retired
McAfee Retired
Message 2 of 4

Re: Cancellation of subscription

Hi @Nik7 ,

Please respond to the private message which I have sent to you. I will initiate a refund for the auto renewal purchase.

WhiteSparks
Contributor
Message 3 of 4

Re: Cancellation of subscription


@muthu_ganesh wrote:

Hi mcdvoice ,

Please respond to the private message which I have sent to you. I will initiate a refund for the auto renewal purchase.


Please explain in detail. 

Nik7
Contributor
Message 4 of 4

Re: Cancellation of subscription

Hello,

Apologies for writing again but I have not received a refund or any messages indicating problems after I submitted the information I was asked on April 4th. When should I expect to hear back from you?

Kind regards,

Nikola

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