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ncolbyt83
Level 7
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Message 1 of 12

Blue Screen after uninstalling McAfee and restarting computer

After uninstalling McAfee through "Add/Remove Programs", my computer is unable to preform a Normal  Startup when restart it.  I encounter a BSOD duing startup that basically says Windows was  forced to shut down, but it doesn't say up long enough for me to read all of it (disabling Auto Restart now).  I then have to restart in Safe Mode, and in the end, I had to preform a  System Restore to reverse the uninstall just so I could boot normally again.

Does anyone know what causes this and how to fix it?

11 Replies

Re: Blue Screen after uninstalling McAfee and restarting computer

Uninstall via the MCPR removal tool that should do it better.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

ncolbyt83
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Message 3 of 12

Re: Blue Screen after uninstalling McAfee and restarting computer

Thank you for you response, but I had already tried that removal tool.  I read those steps for uninstalling and watched the tutorial vid, and it said that before using MCPR, you're supposed to restart your computer after you use Add/Remove Programs to uninstall McAfee, and it was during that restart that I was getting the BSOD.  I tried using the tool after the computer had started in safe mode, but I still got the BSOD when I tired a normal startup.  I even tried using it before the initial restart, but that didn't help either.

In any case, I did a quick search earlier today (didn't have the time last night) and found a post about BSOD errors. After updating my network driver as suggested in that post, I was able to uninstall without getting the BSOD, and I haven't had any further problems.

Message was edited by: ncolbyt83 on 1/18/11 8:54:29 AM CST
ConorD62
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Message 4 of 12

Re: Blue Screen after uninstalling McAfee and restarting computer

Do you by any chance have a 64 bit Windows 7 computer?

ncolbyt83
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Message 5 of 12

Re: Blue Screen after uninstalling McAfee and restarting computer

ConorD62 wrote:

Do you by any chance have a 64 bit Windows 7 computer?

Yes, though I already followed the steps in this thread (which seems to have solved the problem) if that's what you're getting at 


Message was edited by: ncolbyt83 on 1/18/11 9:17:00 AM CST
Dinz
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Message 6 of 12

Re: Blue Screen after uninstalling McAfee and restarting computer

Glad that you are OK now, please get back to us if you need any other assistance

ConorD62
Level 12
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Message 7 of 12

Re: Blue Screen after uninstalling McAfee and restarting computer

That is what I was going to direct you at.


Hope all is good now.


Good luck and stay safe.

Re: Blue Screen after uninstalling McAfee and restarting computer

Now that is the first time I have seen that after an uninstall it is usually after an install. Good to see you are fixed.

ncolbyt83
Level 7
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Message 9 of 12

Re: Blue Screen after uninstalling McAfee and restarting computer

Peacekeeper wrote:

Now that is the first time I have seen that after an uninstall it is usually after an install. Good to see you are fixed.

Well, my computer came with a trial version already installed, so there's no telling whether it would've BOSDed me during installation as well.  Glad I didn't have to find out though 

Message was edited by: ncolbyt83 on 1/18/11 7:00:10 PM CST

Re: Blue Screen after uninstalling McAfee and restarting computer

Marked this as answered...by yourself:)

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