Basic?? I have been told "Check your anti-virus and firewall if they allow access to (program app.) ? disable it temporarily. If the software loads with no problems, it means that it's blocking & u may need to adjust settings. How do I do all this. I am trying to install an update of a working program. After installing the update, I can't open the program with "encountered a problem" message.
How do I -
1.Check your anti-virus and firewall if they allow access to (program app.)
2. ? disable it temporarily
3. u may need to adjust settings.
4. Other suggestions
Thank you.