×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
turban100
Former Member
Message 1 of 2

Basic ?? - how do I adjust settings?

Basic?? I have been told "Check your anti-virus and firewall if they allow access to (program app.)  ? disable it temporarily. If the software loads with no problems, it means that it's blocking  & u may need to adjust settings. How do I do all this. I am trying to install an update of a working program. After installing the update, I can't open the program with "encountered a problem" message.

How do I -

1.Check your anti-virus and firewall if they allow access to (program app.)

2. ? disable it temporarily

3.  u may need to adjust settings.

4. Other suggestions

Thank you.

1 Reply
Dinz
Former Member
Message 2 of 2

Re: Basic ?? - how do I adjust settings?

Hi turban100,

Please let us know the version of your mcafee programs so that we could proceed accordingly

Open security center and let me know whether it states Am I protected YES or Your computer is secure , which will help us identify your version .

Regards,
Dinesh K

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community