Cd should suffice will pass on to the tech
The pictures of the BSOD in post #11 are from me.
I would volunteer to do this, but I uninstalled and now need a dvd to reinstall (downloading via dial-up just isn't an option).
If you can send me a DVD to reinstall, I'd be happy to send you any logs, .dmp files, whatever you want.
Passed up the line
They are chasing things themselves at this time if they need dumps they with discuss how with you.
ok
Any further updates on this?
I wish but no that tech was away last week will email him.
I am having a similar problem. When I try to access Earthlink (my ISP via dialup) using my modem, everything works fine (meaning the connection is made, and my password and username are recognized) until I receive the message "Registering your computer on the network." At this point my computer freezes up, meaning that neither the mouse nor the keyboard functions. I needed to reboot to get out of it.
So, I uninstalled McAfee Internet Suite from the control panel (Add or Remove Programs), ran MCPD (I may have these initials wrong, I am on a different machine right now), all messages said that MIS was uninstalled with no difficulty. Then I tried again to connect via modem, and the connection was made, the computer did not hang, and I was able to access the Internet via the dialup connection. So with MIS removed the dialup connection worked.
I then downloaded and reinstalled McAfee Internet Suite (this morning by broadband), there were no error messages or problems, and then I tried once again to connect via modem, and the process failed exactly as described above in the first paragraph..
Please let me know what information I can provide to help solve this problem. From the long thread involved, it looks like the problem is a nasty one.
I am running Windows XP SP3 on a Dell Precision 380, completely up-to-date with XP.
Here we are Sept 18 and still no solution to this problem!
Thank you McAfee.
I agree they have a test box and produced logs etc but more needed and this I assume is being pushed aside by bigger issues. (my feel not an official answer). Will reask the tech looking into it. Sorry all issues are not fixed speedily.
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