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Rashad
Contributor
Message 1 of 2
‎01-11-2022 04:56 AM

Auto renewal refund request

Please can you provide the steps to obtain a refund for a auto renewal that is still within the 60 day period.

Do not delay by making this complicated, as a global enterprise I expect a more professional service from Mcafee.

It appears that the delay is deliberate as you waste peoples time by providing obscure feedback and bogus support telephone numbers.

The CMA has already flagged this as unacceptable competitive behavior from Mcafee.

My mobile contact details -         +27825704128       (South Africa)

 

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1 Reply
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 2
‎01-11-2022 05:26 AM

Re: Auto renewal refund request

Hi @Rashad,

We sincerely regret the inconvenience caused. We understand your concern,  you can get in touch with our support team through phone on 011 707 5566 (South Africa) during business hours to help you with your request. 

You can also get in touch with our chat support team to assist with your refund request by accessing the link below,

McAfee Chat Support      

Thanks,
Avinash.

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