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nninato
Contributor
Message 1 of 3

Auto-Renewal Refund

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Hi McAfee Team, 

I have submitted in a request for a refund for an auto-renewal. This feature was not turned on by me, and therefore it was very unexpected. I tried to contact the number provided, but was unsuccessful. I had no intention to renew it, and I hope to hear back soon to arrange a refund.

Thank you! 

1 Solution

Accepted Solutions
Madhan
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Auto-Renewal Refund

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Hello @nninato 

Auto Renewal is a feature that helps renew your subscription  automatically ensuring you are protected continuously from threats on your devices/computers. For more info on Auto Renewal, please access the below McAfee Article,

FAQs for the McAfee Auto-Renewal program

We are sorry to inform that there is no option to provide refund through Community. We kindly request you to contact our support where they can check your account/subscription and help you with a refund.

McAfee Support

Regards,
Madhan M

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2 Replies
Madhan
McAfee Retired
McAfee Retired
Message 2 of 3

Re: Auto-Renewal Refund

Jump to solution

Hello @nninato 

Auto Renewal is a feature that helps renew your subscription  automatically ensuring you are protected continuously from threats on your devices/computers. For more info on Auto Renewal, please access the below McAfee Article,

FAQs for the McAfee Auto-Renewal program

We are sorry to inform that there is no option to provide refund through Community. We kindly request you to contact our support where they can check your account/subscription and help you with a refund.

McAfee Support

Regards,
Madhan M

RandyGolden
Contributor
Message 3 of 3

Re: Auto-Renewal Refund

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Yeah, that is a widely spread scheme to earn money. People just forget about their subscription and automatically pay for this

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