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adam1
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Message 311 of 357

Re: AnalyticsSDK process and possible memory leak

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Worked good for disabling Client Services.

Thanks

adam1
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Message 312 of 357

Re: AnalyticsSDK process and possible memory leak

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Thanks.  Mine is also working fine now. I had the problem for at least a month.

pcassady
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Message 313 of 357

Re: AnalyticsSDK process and possible memory leak

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Has McAfee done anything to address this problem?  It seems like many, many people are having trouble with their McAfee products.

adam1
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Message 314 of 357

Re: AnalyticsSDK process and possible memory leak

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Thanks for the info.  I had just ordered a new disk for 2017.  Hope this has the fix.

adam1
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Message 315 of 357

Re: AnalyticsSDK process and possible memory leak

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Hope you are patient if you try contacting McAfee.  They are very busy now.

Re: AnalyticsSDK process and possible memory leak

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Well the memory issue is fixed but not all users have got it due to who actually supplied the program ie PC makers  isps etc sometimes lag Mcafee on applying fixes.

The fix though has a barb the memory issue becomes a cpu issue so I would keep the service disabled

wiu
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Message 317 of 357

Re: AnalyticsSDK process and possible memory leak

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So why not just remove this whole client scanner thingy temporarily for a new version, recommend all users download the latest installer from the website until the problem is sorted?  I've uninstalled Mcafee from this (Windows 8.1) laptop and had no issues since.  Great knowing that I'm paying for a service that I can't use though.  Mcafee should be crediting customers with extra subscription days to make up for this utter mess.  I am keeping an eye on this thread and the CPU issue one though in the hope that a fix can be found sometime in the next 23 months so I can at least get something back for my money.  Still don't understand how this issue can effect W7, W8.1, W10 but not W8.  My music production laptop uses W8 and thankfully doesn't have this issue.

I've had spyware that wasn't as bad as the issues this horrible thing is causing just so you can keep tabs on what Mcafee is doing on my laptop.  I just wonder how many off your customers are throwing away perfectly good PC's thinking their hardware is at fault.

Re: AnalyticsSDK process and possible memory leak

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No one tells you that they're spying on you LOL. Why would they when "data collection" is not only legal but unregulated in the United States (despite the fact that everything is data) until the FTC cracks down on more companies for their illegal collections we're stuck in this forced collection from numerous companies - collecting the very data which we're wasting our money attempting to protect.

You should open resource monitor sometime and watch the processes rummaging through your personal files, while actively sending byte after byte.

skeown
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Message 319 of 357

Re: AnalyticsSDK process and possible memory leak

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Please keep the discussions in this post on topic.  I'm staying subscribed in the off chance that I can be helpful, but paranoid ramblings don't help anyone and just clutter up mailboxes.

Also a reminder that this thread is with regards to the memory leak.  Another thread has been created due to the CPU usage. 

I'll also point out that not all users who had the memory leak issue are now experiencing the CPU hog issue or the blocked internet access. 

I'll also state again that since I am a counter example (did experience the memory leak, but do not see the CPU hog with the fixed version applied) that if there is anything I can provide in terms of disproving or proving a theory that I will make all possible attempts to make myself and my environment available.

Re: AnalyticsSDK process and possible memory leak

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Re what i found out in our call

1. 4 logs sent to the Developers they have not seen them yet as it was late in the day.

2. Google and Nvidia uses analytics sdk as Mcafee does so I was told. It was confirmed they  (McAfee) is not interested in PC site visits or private info. There is enough of this done by cookies.

3. Stopping service two things to try . Change startup type first to stopped and then disable it. Also try stopping in safe mode.

4. The Memory fix has been halted as normal release is 1st to Au Ca and Ko users the 2nd release US and UK and then rest world . The release was stopped due to issues that is why some have got it some not. Disable and wait a bit please till someone who gets paid replies.

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