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jpribe
Former Member
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Message 1 of 6

Analytics memory leak

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Can anyone shed some light on this? 10GB seems a bit high...

_mcafee analytics out of control.PNG

McAfee LiveSafe 14.0 R12

Security Center 15.3.3061

AV build 19.0.3060 / Engine 2892.0

...

McClientAnalytics.exe ver 2.1.136.0

McClientAnalytics.dll ver 2.1.136.0

On a Win 7 SP1 box that reports as up to date.

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catdaddy
Reliable Contributor
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Message 4 of 6

Re: Analytics memory leak

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I did....see the start of the original thread.

Cliff
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selvan
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Message 2 of 6

Re: Analytics memory leak

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Hi Joseph,

Please restart the PC and check if the issue persists. If yes then contact Tech Support from the below link whom will apply a workaround to temporarily fix the problem.

http://service.mcafee.com

jpribe
Former Member
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Message 3 of 6

Re: Analytics memory leak

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After checking for updates within McAfee, I rebooted. Memory usage for mcclientanalytics climbed continuously, hitting 1 GB within ten minutes. I've disabled the service.

Questions:

1) How will those of us who have turned off the service know when a fix has been issued?

2) If I visit service.mcafee.com, is there an article I can lookup that provides the work around?

3) Why not simply post the work around to avoid wasting time, both mine and the support reps?

_analyticssdk out of control.PNG

catdaddy
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Message 4 of 6

Re: Analytics memory leak

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I did....see the start of the original thread.

Cliff
McAfee Volunteer
catdaddy
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Message 5 of 6

Re: Analytics memory leak

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Moved from Consumer to General Discussion > Discussions

Cliff
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catdaddy
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Message 6 of 6

Re: Analytics memory leak

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Locking this particular thread, as it has been marked as 'Correctly Answered' by the original poster.

As Stated, there is no reason for us Moderators to continue *repeating* ourselves.

All new posters has to do is refer to the *Original Discussion* to see the (Work-Around)

Cliff
McAfee Volunteer
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