Dears,
I'm trying to request a refund for my McAfee LiveSafe, and buy the Total Protection.
I have contacted support and they said that we will call me, but i didn't receive any phone call.
And I keep receiving emails saying to respond to the Service Request, and I don't know how.
Can someone please help me?
Thanks,
Alyazia
Hi @alyaziaralktebi,
Sorry for the inconvenience caused. I have sent you a personal message. Kindly check and respond to it.
Regards,
Allwyn I
hello @alyaziaralktebi
to access private message sent by mcafee moderator do as follow;
if you are logged in to this community you should see an envelop/mail icon next to your username at the right upperside of this page.
when you click on this envelop/mail icon you will see the private message overthere.
click to open and below is a reply button when opened.
if for some reason you don't see this envelop/mail icon change browser to Edge of Firefox.
another user from this community had this issue and changing to Firefox for example solved the issue.
hope this helps.
greetings
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