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SehYen
Contributor
Message 1 of 2
‎12-30-2020 08:25 PM

Seeking assistance for Intel/McAfee Anti Theft platform system lock issue

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Hi there, Im using an Asus laptop and it has been locked by the McAfee anti theft software and i have no idea about this as well as the password to unlock the laptop. Tried the the generic password 123456 & 12345678 however doesnt work either. I dont also have an account on McAfee as well. 

Platform ID: 0000B0D7

ID: 5000

Appreciate for some help here. Thanks!

 

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Madhan
McAfee Retired
McAfee Retired
Message 2 of 2
‎12-31-2020 03:47 PM

Re: Seeking assistance for Intel/McAfee Anti Theft platform system lock issue

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Hello @SehYen 

We are sorry to hear that your laptop is locked by Anti Theft. This product has become End of Life. Kindly follow the below McAfee Articles that has more info on how to fix this issue,

End of Life for McAfee/Intel® Anti-Theft

How to unlock a computer that was locked by Anti-Theft

How to uninstall McAfee Anti-Theft

Regards,
Madhan M

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Madhan
McAfee Retired
McAfee Retired
Message 2 of 2
‎12-31-2020 03:47 PM

Re: Seeking assistance for Intel/McAfee Anti Theft platform system lock issue

Jump to solution

Hello @SehYen 

We are sorry to hear that your laptop is locked by Anti Theft. This product has become End of Life. Kindly follow the below McAfee Articles that has more info on how to fix this issue,

End of Life for McAfee/Intel® Anti-Theft

How to unlock a computer that was locked by Anti-Theft

How to uninstall McAfee Anti-Theft

Regards,
Madhan M

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