My laptop is Toshiba, it working nomarlly before, but today that show a black screen show "Intel anti-theft system lock due to platform attack detected",I don't know what attack for my laptop, and I didn't set any password and didn't installed the Intel Anti-theft, And nobody have touch my laptop, what should i do can't unlock the laptop?
If need the proof of purchase, who should I provide it. Thanks!
Solved! Go to Solution.
Support to Anti-theft Service ended 2 years back.
If your device is locked you may be able to retrieve your unlock password through the Anti-Theft web portal through the expired subscriptions link on the subscription page of My Account. Support does not have access to your password.The ability to unlock your device remains unchanged; you will need to enter your 8 character unlock password. If you are unable to remember or recover your unlock password, the Anti-Theft service will follow its design and lock the device. At this point, your only option would be to contact your computer’s manufacturer to request service - in most cases this means replacing the motherboard.
Discussion successfully moved from Community Support to Anti-Theft
Support to Anti-theft Service ended 2 years back.
If your device is locked you may be able to retrieve your unlock password through the Anti-Theft web portal through the expired subscriptions link on the subscription page of My Account. Support does not have access to your password.The ability to unlock your device remains unchanged; you will need to enter your 8 character unlock password. If you are unable to remember or recover your unlock password, the Anti-Theft service will follow its design and lock the device. At this point, your only option would be to contact your computer’s manufacturer to request service - in most cases this means replacing the motherboard.
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