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mehulrsagar87
Level 7
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Message 1 of 4
‎05-30-2017 08:30 AM

Dell Inspiron Locked due to Intel Anti Theft

Hi,

My Dell Laptop is disabled using Intel (R) Anti - Theft Technology due to : Platform Attack Detected

And it is asking me for some sort of passphrase or server recovery token which i am unaware of.

I tried all the password that i remember and it is not getting unlocked.

After login into mcafee i cannot even find the option to reset the password.

DO ANYONE KNOW SOLUTION FOR THIS ISSUE. PLEASE HELP

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3 Replies
exbrit
MVP
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Message 2 of 4
‎05-30-2017 09:01 AM

Re: Dell Inspiron Locked due to Intel Anti Theft

This product's support has passed it's EOL, End Of Life, ages ago.  See: TS101986

Your best suggestion would be to contact either the machine's manufacturer or whomever sold it to you.

It usually involves a motherboard replacement, which is often more expensive than buying a new machine.

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exbrit
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Message 3 of 4
‎05-30-2017 09:07 AM

Re: Dell Inspiron Locked due to Intel Anti Theft

Sorry, your email notification gave a wrong link, I have amended the above post to show the correct one.

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selvan
McAfee Retired
McAfee Retired
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Message 4 of 4
‎05-30-2017 02:02 PM

Re: Dell Inspiron Locked due to Intel Anti Theft

Marking thread "Assumed Answered"

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