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rbailleu
Level 7
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Message 1 of 5
‎01-27-2018 12:56 PM

anti spam and outlook 2016

anti-spam works fine except I have to go into options and addins and activate it every time outlook restarts.  how do i keep it active.

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Peacekeeper
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Message 2 of 5
‎01-28-2018 02:02 AM

Re: anti spam and outlook 2016

have you marked outlook support in the AS settings?

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rbailleu
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Message 3 of 5
‎01-29-2018 08:09 PM

Re: anti spam and outlook 2016

yes i have marked active and uninstalled and reinstalled.

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rbailleu
Level 7
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Message 4 of 5
‎01-29-2018 08:17 PM

Re: anti spam and outlook 2016

i have checked those 2 boxes, applied, restarted, unchecked, rechecked, uninstalled, reinstalled. the only thing i have not done is uninstalled outlook.  I dont really want to do that just yet, I have a lot of saved stuff i hate moving.

 

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Peacekeeper
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Message 5 of 5
‎01-30-2018 12:24 AM

Re: anti spam and outlook 2016

Best call support and see what They say. I haven't outlok to test this.

Customer service

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