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christian_
Former Member
Message 31 of 45

Re: No updates to Anti-Spam content

Okay,

what does that affect?

McAfee_AffId.jpg

Peacekeeper
Message 32 of 45

Re: No updates to Anti-Spam content

Partners sometimes lag a bit behind current versions. Recently this less noticeable. Most current is 16.0/3

christian_
Former Member
Message 33 of 45

Re: No updates to Anti-Spam content

Well,...

I just want you to know that I've decided to deactivate this part of my SecurityCenter.

Even after collecting for almost one month Spammails:

McAfee_Anti-Spam_ElementCount.jpg

... and having a working update again:

McAfee_Anti-Spam_AfterOneMonth.jpg

... there wasn't collected a single Spammail from that module at all.

I've read 'many many' threads in here and unfortunately those are still not cleared...

That isn't satisfying and made me wonder.

Thank you all for your help on the update Trouble.

Peacekeeper
Message 34 of 45

Re: No updates to Anti-Spam content

OK I cannot comment on how good or not it works as bar 1 spam it caught I rarely see any such emails as I think my ISP clears them before they reach me. Sorry you had to deactivate it. That is the latest version Good luck.

Peacekeeper
Message 35 of 45

Re: No updates to Anti-Spam content

Also what is your email client? I am asking the techs in our Moderator call in 15 mins what goes.

christian_
Former Member
Message 36 of 45

Re: No updates to Anti-Spam content

christian_ schrieb:

I've found this entry and I'm asking myself whether there'S a new failure on this Anti-Spam-Module?

Since serveral weeks I noticed a lot of spam emails in my inbox and I thought, that this might be a new technique which isn't known by McAfee by now and teached those mails to be understood as SPAM...

But it doesn't get less... it becomes even worse!

So, I checked my Version and this is what is shown:

McAfee_Anti-Spam.jpg

I'm using Windows 10 Home and MS-Office-Prof-2013 Outlook.

Is there something wrong with the update of the spam definition file?

Peacekeeper
Message 37 of 45

Re: No updates to Anti-Spam content

Way behind in updates 6118 now 2 mths behind

Try running the virtual technician from here

Antivirus Software and Internet Security For Your PC or Mac | McAfee

If no help uninstall then reinstall as support would suggest this as a matter of course.

Uninstall

then call support if not fixed

support

christian_
Former Member
Message 38 of 45

Re: No updates to Anti-Spam content

Thank you

I think my response was quite misunderstanding.

This was my very first post which I just 'quoted' to show my email client.

Well... all these work outs I've done already...

Peacekeeper
Message 39 of 45

Re: No updates to Anti-Spam content

So you have reinstalled and called support and still stuck on that version. If that is what you mean best to call support and ask for an escalation. I will ping the forum tech as well.

  mate do you know a way to get AS to update?

christian_
Former Member
Message 40 of 45

Re: No updates to Anti-Spam content

Update of AS works fine now, but AS doesn't collect any spammail. I watched it for a month now and AS didn't detect any email as spam; even I'm teaching AS daily.

I've collected 266 mails into the spam folder and even the AS-content is updated now regularily... still AS doesn't collect/detect any spam.

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