Hi guys, I appreciate your help in advance, hope to get a solutions for my problem.
I am using office 2007 and Windows 7 (64 bit). This morning I uninstalled the free trial McAfee antivirus software that came pre-installed with my new Sony Vaio notebook.
Outlook was NOT opened when I did this. however, whenever I open outlook now I am getting an error message telling me that:
Mskolplg.dll can't be loaded and has been disabled by outlook. It also asks me to contact the manufacturer for an update, if no update is available please uninstall the addin.
I went to Outlook-->tools-->trust center-->Add-ins and there was no trace for any McAfee addin!!!
Can someone PLEASE help me?? The above message appears whenever I open outlook now !!
as I said I uninstalled McAfee completely, correctly and did a restart normally after that.
error message attached
Thanks again.
Solved! Go to Solution.
<< I went to Outlook-->tools-->trust center-->Add-ins and there was no trace for any McAfee addin!!!
Note there's "Manage" scroll box in the bottom part of this page with default "COM Add-ins" selection.
Change this to "Exchange client extensions" and press Go. In a pop-up dialog uncheck McAfee Anti-Spam.
Outlook caches plug-in info, and somehow during uninstall this was not cleared.
Sorry for inconvenience.
Hi,
There must be some registry keys of mcafee still left in your pc. Please run the McAfee removal tool from this link http://service.mcafee.com/faqdocument.aspx?id=TS100507&lang=en_US&prior_tid=2&AnswerID=16777216&turl...
and restart the computer.
Open outlook and kindly update me whether you still receive the error message.
Regards,
Dinesh K
Hi Dinesh and thanks for the help,
I am afraid the same error message appeared again even after downloading, running the tool and rebooting..
any other ideas please ?
<< I went to Outlook-->tools-->trust center-->Add-ins and there was no trace for any McAfee addin!!!
Note there's "Manage" scroll box in the bottom part of this page with default "COM Add-ins" selection.
Change this to "Exchange client extensions" and press Go. In a pop-up dialog uncheck McAfee Anti-Spam.
Outlook caches plug-in info, and somehow during uninstall this was not cleared.
Sorry for inconvenience.
Thank you very much okv, problem solved
Thanks for the help guys.
Glad that your issue is resolved . . . . Do report back if you have any other issues.
Regards,
Dinesh K
McAfee Online Community Moderator
Hi Mr. Dinesh,
I get the same message for my Outlook 2007 and my outlook doesnt opens at all
I tried to click on the link you have given above but the page doesnt opens and i get the message attached
Please advice the action further
Regards,
Anil
Hi Anil,
If you have already tried the fix by okv in this page , please follow the instructions here to uninstall and reinstall McAfee programs:
http://service.mcafee.com/faqdocument.aspx?id=TS101331
Regards,
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