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McAfee trial over, but Hotmail/Outlook online still has McAfee Antispam that I can't turn off

My new laptop came with McAfee one month trial.  Which I used and then did not purchase (went with a different anti-virus solution), but somehow McAfee is still running in the background shunting some of my hotmail emails to an Antispam folder. I can't figure out how to turn this off.

I use free hotmail/outlook online in a browser, but do not have the outlook program.

All the advice I see on this recommends either doing something in the Outlook program (which I don't have), or changing a setting in McAfee (which I don't have).

HELP! This McAfee "feature" is driving me nuts. 

It isn't even doing a good job of screening spam, it's sending mostly valid emails to the folder and if I move them out, it just moves them back to the spam folder with another [SPAM] appended to their subject line.  So they now have subjects starting with [SPAM] [SPAM] [SPAM]

3 Replies

Re: McAfee trial over, but Hotmail/Outlook online still has McAfee Antispam that I can't turn off

Hi @McAfVirusTrial 

We deeply regret for the inconvenience.

We kindly request you to use the McAfee Consumer Product removal tool mentioned in the below article to remove McAfee and its traces from your PC. 

If you need more assistance, please contact our Technical Support.

Thanks,
Karthikeyan J

Re: McAfee trial over, but Hotmail/Outlook online still has McAfee Antispam that I can't turn off

Hello,

Thank you for the response. 

You referred to an article in your response, but I don't see any article listed.

cyberdude
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Re: McAfee trial over, but Hotmail/Outlook online still has McAfee Antispam that I can't turn off

hello,

the article to remove Mcafee from Pc can be found here;

McAfee KB - How to remove McAfee products from a PC that runs Windows (TS101331)

under Method 2 in this article the MCPR is mentioned.

if you click on this Method you will see a download link for this tool.

hope this solves the problem for you.

greetings

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