I am using windows 10 and Outlook 2016. Mcaffe Live Safe has not worked since early Nov. I have spent hours online with McAfee trying to resolve the issue. There has been no solution. They keep sending emails saying my case(#2129883024) is under review and occasionally phone me to say that a patch will be available in a few days. It's approaching 2 months now and McAfee LiveSafe is still not working. I don't understand how what I thought was a reputable company can let this happen. Any help would be appreciated.
We could also bring this up as a 'Topic of Discussion' on 1/9/2017 on our Conference call , if you think we need to. Quite possibly Selvan can address it,since you asked.
I take that the OP means that the Anti-Spam feature is not functioning properly, not LiveSafe as a whole?
What kind of SPAM is not being blocked? I also have LIVESAFE and in the last 2 months I have been receiving SPAM emails that show just a single alphabet letter
as the from line. Most of them I can manually earmark as SPAM but they they still keep coming. I also get SPAM with pages and pages of Chinese letters which will
not be identified by McAfee or Outlook and I have to manually drag to the junk. When I talked to MCAFEE last month they said they are working on it. I wonder how long it will take for the Experts at McAfee to figure it out. It is irritating to have to manually screen your SPAM daily when your Anti-Virus is supposed to do it for you. Note: I have all of the filters turned up to allow nothing but contacts and what I have earmarked as safe.
My email provider is MSN/Outlook/Hotmail and I have those filters turned up to the max. What I don't understand is that I can't find the corresponding SPAM in the outlook inbox, junk folder, or Pop folder but yet they show up in my Outlook 2003 inbox.
That is curious. Unfortunately even though I have it installed, I don't use Outlook, nor do I use Anti-Spam because an outside filtering service does that work for me so stuff I pop into my desktop rarely has spam in the mix..
Hopefully someone with knowledge will chip in here soon.
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