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Anti spam on an email address never disclosed to McAfee

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I have an Outlook email address which I have never disclosed to McAfee (they have only ever been given a Gmail address). Recently a McAfee anti-spam folder has appeared on the Outlook address on the Gmail app on both my Android phone and on my W10 laptop.

All this feature does is delete a conversation I started while still letting spam through. How do I remove this feature from screwing with my emails?

 

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Kumar_suman
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Message 2 of 3

Re: Anti spam on an email address never disclosed to McAfee

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Hi @GtMcP---y ,

We are really sorry for the inconvenience caused. When McAfee gets installed on the computer, it enables the anti-spam feature by default for Outlook.

Please follow the below steps to disable the Anti-Spam on Outlook:

Click File >> Options >> Add-ins
Select McAfee Add-in
Click Go on the bottom
Uncheck the McAfee Add-in
Click OK
Close and reopen the outlook. Check the status.

If Issue persist, feel free to reach our support through Chat support or call our toll-free number 866-622-3911

Regards,

Kumar 

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2 Replies
Kumar_suman
Moderator
Moderator
Report Inappropriate Content
Message 2 of 3

Re: Anti spam on an email address never disclosed to McAfee

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Hi @GtMcP---y ,

We are really sorry for the inconvenience caused. When McAfee gets installed on the computer, it enables the anti-spam feature by default for Outlook.

Please follow the below steps to disable the Anti-Spam on Outlook:

Click File >> Options >> Add-ins
Select McAfee Add-in
Click Go on the bottom
Uncheck the McAfee Add-in
Click OK
Close and reopen the outlook. Check the status.

If Issue persist, feel free to reach our support through Chat support or call our toll-free number 866-622-3911

Regards,

Kumar 

View solution in original post

Re: Anti spam on an email address never disclosed to McAfee

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Thanks Kumar. That's sorted it. I don't think I've ever opened the Outlook app on the laptop - I always use Mail as it seems to work better with my Gmail addresses

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