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Snuffles2004
Contributor
Message 1 of 3

Why Do I Have I Have 4 Listing For The Same Computer

The picture explains it.  Problem is, I don't see how to delete 3 of them.  My mobile device give me a remove option, but these only say reinstall I am really only using 2 of my 3 devices.

McAfee.jpg

2 Replies
GaneshR
Moderator
Moderator
Message 2 of 3

Re: Why Do I Have I Have 4 Listing For The Same Computer

Hi @Snuffles2004 

Greetings from McAfee!!!

Sorry for the inconvenience caused. When you uninstall your McAfee software from a device, you might need to remove the device from My Account. You might also need to deactivate the device in My Account if it isn't deactivated automatically.

Devices can't be removed or deactivated from My Account if you uninstall your McAfee software when an internet connection isn't available. In this scenario, the uninstaller can't contact the McAfee servers to remove or deactivate the device from your McAfee account, even though it's been removed from your device. Please Go through below KB for more information.

De-Activate Devices

Regards

Ganesh Raju R

Snuffles2004
Contributor
Message 3 of 3

Re: Why Do I Have I Have 4 Listing For The Same Computer

Thanks for the quick reply. It wasn't all that long ago I checked and it only showed my phone and one Lenovo PC. How did the other 3 get there? 

I wish McAfee didn't make it so difficult to delete them. And the link you sent said it could take 90 days. That is totally unacceptable. 

Dealing with tech support with just about everyone these days is a several hour event and most times not resolved. I will probably just let it go for now. 

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