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helter
Former Member
Message 1 of 10

Who stole the activation page?

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Hi,

I was wondering if someone could tell me how I'm supposed to activate my McAffee product when www.mcaffee.com/activate redirects to some promotion page trying to sell me the product I have already bought? Really frustrating. I know you live on serlling stuff but come on.

1 Solution

Accepted Solutions
Former Member
Not applicable
Message 9 of 10

Re: Who stole the activation page?

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Thank you for posting this issue and for all those contributing to providing the correct answer.  This has led to the Knowledgebase team improving an existing article and developing a new customer video.

The knowledgebase team will update the following article over the next few days that will also link to this new video.

To view the article, see: activating your subscription.

The new activation video is now available and shown below and the link is: McAfee - How to activate your McAfee subscription - YouTube

Kevin Thomas

Knowledgebase Analyst

Digital Customer Experience

View solution in original post

9 Replies
helter
Former Member
Message 2 of 10

Re: Who stole the activation page?

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...oh wait. At the bottom of the pace on the packaging it says "Need Assistance? Visit: https://service.mcaffee.com"

Hmm...it would seem that page does not exist.

catdaddy
MVP
MVP
Message 3 of 10

Re: Who stole the activation page?

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Discussion successfully moved from General Discussion to "My Account" Online

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 4 of 10

Re: Who stole the activation page?

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How to download and install McAfee consumer products

Document ID: TS100342

Summary

Follow these steps to download and install a McAfee consumer security product.

Detailed steps are available in this article TS100342

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 5 of 10

Re: Who stole the activation page?

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helter wrote:

...oh wait. At the bottom of the pace on the packaging it says "Need Assistance? Visit: https://service.mcaffee.com"

Hmm...it would seem that page does not exist.

There's only 1 "f" in McAfee

catdaddy
MVP
MVP
Message 6 of 10

Re: Who stole the activation page?

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As mentioned in Post #4, it should be  https://service.mcafee.com

Spelled with (1) f...

Cliff
McAfee Volunteer
selvan
McAfee Retired
McAfee Retired
Message 7 of 10

Re: Who stole the activation page?

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The correct url for activating McAfee is https://www.mcafee.com/activate please confirm if this works for you. Also the support site is https://service.mcafee.com

Peacekeeper
Message 8 of 10

Re: Who stole the activation page?

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Can you please confirm that the link on the box had 2 Fs in mcafee?

What packaging any chance of a picture of it if it has 2 ffs

Former Member
Not applicable
Message 9 of 10

Re: Who stole the activation page?

Jump to solution

Thank you for posting this issue and for all those contributing to providing the correct answer.  This has led to the Knowledgebase team improving an existing article and developing a new customer video.

The knowledgebase team will update the following article over the next few days that will also link to this new video.

To view the article, see: activating your subscription.

The new activation video is now available and shown below and the link is: McAfee - How to activate your McAfee subscription - YouTube

Kevin Thomas

Knowledgebase Analyst

Digital Customer Experience

catdaddy
MVP
MVP
Message 10 of 10

Re: Who stole the activation page?

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Thank you Kevin....

Cliff
McAfee Volunteer
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