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Former Member
Message 1 of 3

Unable to verify account

I have tried various times for the past few weeks to verify my update for my virus protection.  I have sent message and waited for emails to be returned to me to change my password.  I am very frustrated.  Can you help me?

2 Replies
Former Member
Not applicable
Message 2 of 3

Re: Unable to verify account

Hi vbbuchanan, I saw and replied to your previous post. I'm going to close this one, so we can continue working in the other. Here's a link to the other, if you are having trouble finding it:

Message 3 of 3

Re: Unable to verify account

I'm having the same problem, not receiving one time pass code or link to reset password. I need to update card payment details. 😩 

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