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robertl
Contributor
Message 1 of 2

Unable to login with 2FA without PIN

Hello!

I have 2FA active for the security of my account, but I am out of coverage (not roaming) and it is not possible to receive the validation PIN.

How can I log in to change the current phone number to the new one?

I tried using OTP and it still requires a PIN to validate my access.

I also don't locate the technical support options available to request support through the website.

1 Reply
GaneshR
Moderator
Moderator
Message 2 of 2

Re: Unable to login with 2FA without PIN

Hi @robertl 

Greetings from McAfee!!! 

Sorry for the inconvenience caused. McAfee already aware of this issue and working on a fix at earliest. We will keep the thread updated.

Alternatively , you can reach consumer support from below link

McAfee Consumer Support 

Regards

Ganesh Raju R

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