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Venkat_YM
Moderator
Moderator
Message 11 of 16

Re: Unable to log in

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Hi @NMcG 

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

digithubstore
Contributor
Message 12 of 16

Re: Unable to log in

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Good day, 

I am experiencing the same issue.  Please also deactivate my 2FA .

My login email is digithubstore gmail.com

 

Thank you.

Ken2
Contributor
Message 13 of 16

Re: Unable to log in

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Just registered 4 years worth of subscription and each time I go to log into my account to stop auto renewal, it comes up with an error code, seems Mcfee are not so easy to cancel on, in 4 years I wont even have this lap top. Perhaps the only way is to contact my bank to cancel all future payments to them. Think this could be an infringement to consumer rights act.
whatisthedeal
Contributor
Message 14 of 16

Re: Unable to log in

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What the blank is going on with this company? How can a gigantic, innovative, creative, smart group of people continue to have a problem with a basic function? I cannot login after receiving an alarming email about my account being found on the dark web, yet I cannot receive my 6-digit security number. What in the world is going on there???

Venkat_YM
Moderator
Moderator
Message 15 of 16

Re: Unable to log in

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Hi @Ken2 

Sorry for the inconvenience caused to you.

Please refer the below article to help you on this issue.

How to change or cancel Auto-Renewal of McAfee subscriptions.
Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911) US.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

Venkat_YM
Moderator
Moderator
Message 16 of 16

Re: Unable to log in

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Hi @whatisthedeal 

Sorry for the inconvenience caused to you.

It was an ongoing issue yesterday. McAfee had identified the issue and resolved it. Please try now you should be receiving the code.

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911) US.

McAfee Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat


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