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Message 1 of 2

Two subscriptions & want to remove one

I have 2 subscriptions under my account. LiveSafe & Total protection. LiveSafe is Active . Total Protection is old and expired. My mobile app on android seems to have trouble choosing the correct one. It at times logs out and ask me to choose the right one to log into. This means that there are times I am not protected (eg :VPN).

I guess the solution is to remove the inactive subscription from my account and continue with the active one. !

How do I remove the inactive "Total Protection" subscription from my account?

Thanks in advance for any advise.


1 Reply
Message 2 of 2

Re: Two subscriptions & want to remove one

Hi @MSA84,

Greetings from McAfee.

Please contact our customer support using the link below for account related queries.

McAfee Chat Support

Krishnamanikandan KS

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