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magnum12
Former Member
Message 1 of 3

Re: Subscription Renewal Issues

at least you got a response instead of being transferred to a  Trukey specialist 2 times and then dropped like a bad transmission.

2 Replies
catdaddy
MVP
MVP
Message 2 of 3

Re: Subscription Renewal Issues

​,

                  Do you have a (Service Request Number) associated with your customer experience with Technical Support? If so could you kindly provide it so there can be a follow up. I will attempt to ask a 'Truekey Expert' to possibly add to this discussion.

                   ​  could you kindly assist this User?

                   Note:  This thread originally started out regarding problems with a 'Subscription Renewal' issue. Any further issues with your (Truekey Software)  It may be more appropriate\benificial to create a new thread.

Regards,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
marcd
McAfee Retired
McAfee Retired
Message 3 of 3

Re: Subscription Renewal Issues

Hi Cliff,

I agree with you, it is hard checking on both communities for true Key related questions/issues. I dont even see the issue that is being reported by magum12. I think it will be best if the issue is ongoing to have it move to a new TK thread.

Thanks,

MarcD

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