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KEYXTO
Contributor
Message 1 of 5

Pop-up upgrade suggestions offers - Help they are driving me crazy

I have over 200 customers whom I suggested McAfee over the past decade, I am getting at least 10 emails a day asking me hoe to stop McAfee's suggestions to add new protections program ads from popping up.

I have tried everything I can to figure out how to get LiveSafe from continuing this extremely disruptive behavior. Can someone please tell me how to turn these blatant advertisements off???

4 Replies
GaneshR
Moderator
Moderator
Message 2 of 5

Re: Pop-up upgrade suggestions offers - Help they are driving me crazy

Hi @KEYXTO 

Greetings from McAfee!!

Sorry for the inconvenience caused. Since the McAfee is registered with email address, users may receive emails with subscription and offers as a promotion. In order to stop the email pls unsubscribe the same in bottom of email content that is received.

Alternatively, contact McAfee consumer support for more information.

McAfee Consumer Support

Regards

Ganesh Raju R

Eartha
Contributor
Message 3 of 5

Re: Pop-up upgrade suggestions offers - Help they are driving me crazy

I'm also experiencing this issue and it's not the emails that are a problem. It's a pop-up. At least 3 a day and it's really annoying. Since I have a paid subscription. I shouldn't be getting more "ads"

KEYXTO
Contributor
Message 4 of 5

Re: Pop-up upgrade suggestions offers - Help they are driving me crazy

It's not email spam.. It's the POPUPS from the bottom right corner of their screens. THE ADS that want them to add a subscription for your new privacy program.  These people PAID for a subscription and should not have to be continuously bothered by sales pitches. 

PierreR
Contributor
Message 5 of 5

Re: Pop-up upgrade suggestions offers - Help they are driving me crazy

So, isn't there an "opting out" feature for getting rid of this kind of pop-up? I'm also getting very frustrated with this kind of intrusive pressure to upgrade. My reflex tend to be opposite: desinstall and choose another solution.

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