I bought three no of brand new DELL Inspiron 3250 Desktop 3000 Series with McAfee® Security Center preinstalled for 15 month.
However, my all 3 desktop says it will expire in one months time. what do I have to do to get the full 15 months subscription for anti-virus product.
My Invoice is attached
Go to the support site above and accounts or billing and call them. See the contact options and use that though....maybe first
Try the virtual assistant tool and select subscriptions and see if it can sort this out .
On your order it says Kapersky purchased. Have you contacted the correct firm or did you change the installed security program to Mcafee?
Thanks for your promp reply
I purchaced Kaspersky along with my computers, but after that i came to know that McAfee® is preinstalled in my desktop, I returned the Kaspersky back to the dealer.
all the 3 desktop i purchased shows the same expiry date. Earlier i am using McAfee® and that time i used my email address for creating an account. This time i used my same email id.
I doubt may be because of using the same email id
Ok That answers my query I would try what I first said re the virtual assistant tool and then if no good support they will be able to help you if the tool does not.
If you right click the McAfee shield click on verify subscription that may help though could be what the tool does
You need to contact Support whom will adjust the subscription in your (3) PCs based on Order details from Dell. Kindly ensure that you have the Order details handy.
Toll Free number for India: 1800 3000 2454
NOTE: A Dell Order Number is assigned to a shipment on your order. If you purchased multiple items, they may ship separately and you will receive an Order Number for each shipment. You can find this number in your Order Confirmation email.
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