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likeseriously
Contributor
Message 1 of 2
‎10-22-2013 06:54 AM

My subscription got expired!

My subscription got expired & no I clicked 'buy now' but it is not coming. On the other hand, when I click 'check for updates (which is right beside 'buy now'), it does come. I want to subscribe again but how do I do that? Please help me out, thank you.

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exbrit
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Message 2 of 2
‎10-22-2013 07:27 AM

Re: My subscription got expired!

You could do it online on your account page - right-click the taskbar icon and select 'View my account" or contact Customer Service using online chat.

The link for your area is here  http://service.mcafee.com/faq/country.html (look for the Asia/Pacific (APAC) Customer Service clickable link.

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  • The amount you are charged upon purchase is the price of the first term of your subscription. The length of your first term depends on your purchase selection (e.g. 1 month or 1 year).  Once your first term is expired, your subscription will be automatically renewed on an annual basis (with the exception of monthly subscriptions, which will renew monthly) and you will be charged the renewal subscription price in effect at the time of your renewal, until you cancel (Vermont residents must opt-in to auto-renewal.)
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  • Free Trial Terms: At the end of your trial period you will be charged $39.99 for the first term. After the first term, you will be automatically renewed at the renewal price (currently $124.99/yr). We will charge you 7-days before renewal. You can cancel at any time before you are charged. ​

 **Free Benefits With Auto-Renewal:

  • For many qualifying product subscriptions McAfee offers additional benefits for free when you are enrolled in auto-renewal. You can check your eligibility for these benefits in your My Account page. Not all benefits are offered in all locations or for all product subscriptions.  System Requirements apply.   Turning off auto-renewal terminates your eligibility for these additional benefits. 
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  • Eligibility: McAfee® Identity Monitoring Service Essentials is available within active McAfee Total Protection and McAfee LiveSafe subscriptions with identity monitoring for up to 10 unique emails. Phone number monitoring is enabled upon activation of Automatic Renewal. Not all identity monitoring elements are available in all countries. See Product Terms of Service for more information. 
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