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Message 1 of 3

Multiple Devices Not Shown in Account Status

It's been months, and McAfee still can't seem to list all my protected devices when I view my subscription/account/protected devices. Scan/protection seems to work on 'uncovered' laptops (2), but only mobile devices are listed. Multiple responses from the community, tech help chat, actual phone calls insured that McAfee was aware and fixing(sic) the problem, but WTF takes so long? Time to switch.

2 Replies
Message 2 of 3

Re: Multiple Devices Not Shown in Account Status


Greetings from McAfee

McAfee is aware of this issue and we are working towards a solution. We will keep you updated as we receive more information.

For additional help contact our support by clicking on the link below.

McAfee Chat Support

Krishnamanikandan KS

Message 3 of 3

Re: Multiple Devices Not Shown in Account Status

Sure is taking a long, long, long time to add some code to display already available data. 

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