Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 2

McAfee Total protaction Subscription Upgrade Issue

To whom it may concern, I am writing to you today to report an issue with my McAfee subscription upgrade. On January 19, 2024, I purchased an upgrade from McAfee Total Protection to McAfee Individual. I received a confirmation email for the purchase, and my payment was processed successfully. However, when I logged into my McAfee account, I saw that I now had two separate subscriptions: one for McAfee Total Protection and one for McAfee Individual. I should only have one subscription, for McAfee Individual. I would appreciate it if you could look into this issue and resolve it as soon as possible. I am a paying customer, and I expect to receive the service that I paid for. Thank you for your time and attention to this matter.

1 Reply
Message 2 of 2

Re: McAfee Total protaction Subscription Upgrade Issue

Hi @Hacendebbab,

Greetings from McAfee.

Please contact our customer support using the link below for account related queries.

McAfee Chat Support

Krishnamanikandan KS

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community