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Tarpon
Contributor
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Message 1 of 3
a week ago

How to turn OFF auto renewal

When I try to turn OFF auto renewal it tells me that I am about to cancel my membership.

I'd prefer to keep my membership but I do want to turn auto renewal off.

Also, if someone could provide me with an email address for McAfee support it would be appreciated. I will not be downloading any "chat" program.

Thank you,

Tarpon

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2 Replies
Abhishek_Das
Moderator
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Message 2 of 3
a week ago

Re: How to turn OFF auto renewal

Hi @Tarpon,

Greetings from McAfee.

Kindly click the below link and follow our McAfee article to make changes or turn off Auto renewal for your McAfee subscription

How to change or cancel Auto-Renewal

For any additional  assistance, you may also reach McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Abhi

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Tarpon
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Message 3 of 3
a week ago

Re: How to turn OFF auto renewal

The advice above does not take me to a "turn off auto renewal" It takes me to a "end my membership" option.

Please have a look o this problem and provide the correct solution. There MUST be away to turn auto renew off.

I attach 2 images.

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  Subscription, Free Trial, Pricing and Automatic Renewal Terms:

  • The amount you are charged upon purchase is the price of the first term of your subscription. The length of your first term depends on your purchase selection (e.g. 1 month or 1 year).  Once your first term is expired, your subscription will be automatically renewed on an annual basis (with the exception of monthly subscriptions, which will renew monthly) and you will be charged the renewal subscription price in effect at the time of your renewal, until you cancel (Vermont residents must opt-in to auto-renewal.)
  • Unless otherwise stated, if a savings amount is shown, it describes the difference between the introductory first term price (available only to customers without an existing McAfee subscription) and the renewal subscription price (e.g., first term price vs. each year thereafter).
  • Pricing is subject to change. If the renewal price changes, we will notify you in advance so you always know what’s going on.
  • You can cancel your subscription or change your auto-renewal settings any time after purchase from your My Account page. To learn more, click here.
  • You may request a refund by contacting Customer Support within 30 days of initial purchase or within 60 days of automatic renewal (for 1 year terms or longer).
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 **Free Benefits With Auto-Renewal:

  • For many qualifying product subscriptions McAfee offers additional benefits for free when you are enrolled in auto-renewal. You can check your eligibility for these benefits in your My Account page. Not all benefits are offered in all locations or for all product subscriptions.  System Requirements apply.   Turning off auto-renewal terminates your eligibility for these additional benefits. 
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