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wishingforhelp
Former Member
Message 1 of 4
‎02-06-2013 04:45 PM

Canceled my subscription but it's still up.

I canceled my McAfee subscription today, and I got the e-mail for the refund, but the subscription isn't reamoved according to the program.

So do I have to uninstall it, or it will it get removed later or it wil still be up?

valentiens.png

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3 Replies
exbrit
MVP
MVP
Message 2 of 4
‎02-07-2013 03:16 AM

Re: Canceled my subscription but it's still up.

I don't think subscription records ever actually disappear, you've cancelled it so it wont renew anyway.  It takes some time to update in the interface itself.   You will have to uininstall the software on of before the date your subscription ends on the 14th.

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wishingforhelp
Former Member
Message 3 of 4
‎02-07-2013 05:24 PM

Re: Canceled my subscription but it's still up.

On of before the date?

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exbrit
MVP
MVP
Message 4 of 4
‎02-07-2013 05:35 PM

Re: Canceled my subscription but it's still up.

Once your subscription expires (14 Feb) you will have to uninstall the software as it will stop working.

Message was edited by: Ex_Brit on 07/02/13 8:35:55 EST PM
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