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Announcement: Knowledge Base Articles/Documents support in McAfee Community

Community Manager
Community Manager
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Update: Enterprise, Consumer and other Knowledge Base Articles/Documents will no longer be available in McAfee Support Community. All the KB Articles/Documents will be moved out of public consumption post March 31 2021. 


Why this change ? After careful evaluation of the KB articles in McAfee Support Community and Customer Satisfaction (CSAT) feedback, we decided to discontinue usage of Knowledge Base forums in Community and redirect all the Customers to McAfee's central repository for technical documents and/or knowledge articles.

This is to ensure that customers are reaching support resources which are properly governed and updated as part of McAfee’s commitment and customer core values.


Important Links:

  1. All the Enterprise product related articles will be available at - McAfee Enterprise Product Documentation OR McAfee Knowledge Center
  2. All the Consumer product related articles will be available at - McAfee Knowledge Center for Consumers
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My goal as McAfee Community Manager is to provide an experience that promotes learning about McAfee products and gaining helpful solutions when customers need it. Please visit the Community Help Hub for assistance using any of the tools and features within the McAfee Community.

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