Updated "Not Protected" thread

[cpmdoc]

I take it Jason is 'Brookz'.

I am always a bit hesitant about running downloaded files from fora especially if they are run as Administrator and mess with security!

If it is Bona Fide then I am happy to give it a go as I have:

• Uninstalled - wiped system clean using MCPR, run the preinstall and reinstalled
• Run Malwarebytes, Ad-aware and SuperAntiSpyware and then turned them off
• Run chkdsk
• This http://us.mcafee.com/apps/agent/tools/ts/ts_getemail_new.asp gave me nothing!

What have I got to lose as my system seems to be mostly unprotected!!

I'll get back to you.

Chris

[Peacekeeper]

The file is a mcafee file it is legit and provided by Jason a Teir 3 tech.

It will work for some cases though on old systems it might slow the PC down somewhat. On 2-3 year old systems it should be fine. It comes with an uninstall option.

[cpmdoc]

Tried it...ran it...seemed to do the trick for a few hours but now back to the same error messages!!

Chris

Message was edited by: cpmdoc on 13/12/09 14:02:29 CST

[Peacekeeper]

That is unfortunate we need more to try it though as I said it will work not for all as some might have other issues causing the error.

Will ping Jason

[fwc01]

I have a computer services business and I try to stay up to date with the malware programs.  I have been trying this software for a couple weeks and have been seeing this problem.  Now I remember why I steer folks away from McAfee, which I used over 5 years ago.  I help a lot of people who know nothing about PCs, and these messages create huge problems for them and me.  There are too many good alternatives out there to put up with this.  I am uninstalling and moving on.  BTW, I am running XP Pro and no other malware programs.

Message was edited by: fwc01 on 12/14/09 5:11:23 AM CST

Message was edited by: fwc01 on 12/14/09 5:14:00 AM CST

[SeanMc98]

Same problems here:  appllied fix, OK for a while, then problem returned.  Fix removed, and re-boot showed the following:

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

(see attached ".doc")

Message was edited by: Ex_Brit on 14/12/09 8:48:24 EST AM

[Peacekeeper]

Thanks Jason has passed it back to the developers. Will keep you updated

[Peacekeeper]

Ok an addendum after our call today. Can all you including you brave 2 above when you get the popup go to the run command and type services  Post what mcafee services are stopped . This is important. Of course run it with the file uninstalled and after a reboot.

If there are stopped services the file should have automatically started them.

[geoperkins]

I arrived at this thread from my own question (see http://community.mcafee.com/message/104122 where I describe my symptoms on Vista related to a 90000ms timeout of the mcshield service terminates). There is a request in this thread to run a program (mcshieldAWS_exe.zip (30.3 K) ) posted by Brookz while logged on as an Administrator.

Brookz, I would never run a program posted to a public forum just because the person who uploaded it said "give it a go." That would be foolhardy and there are easier ways to infect my computer which (quite clearly since I am posting to this thread) is in an unprotected state. Anyone reading this thread would be advised to ignore Brookz's request.

I would like McAfee to contact me through normal channels. I would also like Brookz, if you are for real and do indeed have inside connections to McAfee, come clean with your sources and have McAfee officially post the download on their technical support website.

Thank you.

[exbrit]

Brookz is a long-time senior technician employed by McAfee.  Anything he posts is safe.   McAfee doesn't contact people from posts in this forum.  You have to contact technical support chat and open a case, escalate it if necessary.